EMOTIONAL INTELLIGENCE SKILLS SUITE

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DEVELOPING RESILIENCE AND MANAGING STRESS

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DEVELOPING TEAMWORK

CPD and ILM Approved

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
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HANDLING DIFFICULT PEOPLE

INTRODUCTION TO EMOTIONAL INTELLIGENCE

CPD Approved

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

COMING SOON

COMING SOON

Our ROSPA, IIRSM and CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence.